Effective date: 19/07/2026
These Website Terms and Conditions govern your use of the Posture Patterns website.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, you should stop using the website.
In these Terms and Conditions, “Posture Patterns”, “we”, “us” and “our” refer to:
Posture Patterns Health Pty Ltd
Trading as Posture Patterns
ABN: 77 680 196 445
Address: 488 Bourke Street, Melbourne VIC 3000
This website provides general information about Posture Patterns, our chiropractic services, our clinic and ways to contact or book an appointment with us.
The website may include information relating to:
chiropractic care;
posture and movement;
neck, shoulder and back discomfort;
sciatica;
temporomandibular joint concerns;
spinal adjustments;
general health and wellbeing; and
appointment and clinic information.
The content on this website is provided for general educational and informational purposes only.
It is not intended to be:
medical advice;
chiropractic advice for your individual circumstances;
a diagnosis;
a treatment recommendation;
a substitute for an examination or consultation with a qualified healthcare practitioner; or
a guarantee that any treatment is appropriate for you.
Health conditions, symptoms, treatment suitability and outcomes vary between individuals. You should obtain personalised advice from an appropriately qualified health professional before making decisions about your health or treatment.
This website, its contact form and email address are not emergency services and should not be used for urgent medical assistance.
For a medical emergency, call 000 or attend the nearest hospital emergency department.
For non-emergency health advice, contact an appropriate healthcare practitioner or an Australian health advice service.
Viewing this website, sending an enquiry, submitting a contact form or receiving a general response from us does not by itself create a practitioner-patient relationship.
A practitioner-patient relationship will generally begin only after:
an appointment has been accepted;
appropriate patient and consent information has been completed;
a consultation or assessment has occurred; and
the practitioner has agreed to provide care.
Information on this website may describe potential benefits, patient experiences or common responses to chiropractic care.
No statement on the website guarantees that:
treatment will produce a particular outcome;
symptoms will improve;
treatment will be suitable for every person;
a particular number of appointments will be required; or
results experienced by another patient will also be experienced by you.
Treatment recommendations and outcomes depend on individual circumstances, health history, examination findings, adherence to advice and other factors.
Appointments may be booked through:
our clinic;
telephone or email;
our website; or
a third-party booking platform such as Fresha.
An appointment request is not confirmed until you receive confirmation from Posture Patterns or the relevant booking provider.
You are responsible for ensuring that your booking details are accurate and that you attend at the confirmed date, time and location.
Our website may provide links to third-party booking platforms, including Fresha.
Third-party platforms operate independently and may have their own:
terms and conditions;
privacy policies;
payment processes;
account requirements;
cancellation processes; and
security practices.
Posture Patterns is not responsible for the availability, performance, security or independent conduct of a third-party platform.
Your use of a third-party platform is governed by the terms and policies of that provider.
Appointment changes, cancellations, late arrivals and missed appointments are subject to the clinic’s cancellation policy communicated to you at the time of booking or appointment confirmation.
You should contact the clinic as soon as possible if you need to change or cancel an appointment.
Where a cancellation or missed-appointment fee applies, details of that fee will be provided through the booking process, appointment confirmation or clinic communication.
Nothing in these Terms and Conditions excludes any rights or remedies that cannot lawfully be excluded.
The website may provide general information about appointments or services but may not display all current fees.
Applicable fees will be communicated through the clinic, booking platform, appointment confirmation or consultation process.
Unless otherwise agreed:
appointments are privately billed;
payment is required at the time of the consultation;
you are responsible for checking whether you are eligible for any private health insurance rebate or third-party benefit; and
we do not guarantee that an insurer, employer, government body or other third party will reimburse your fees.
Fees may change from time to time.
Eligibility for private health insurance rebates depends on your insurer, policy, level of cover and individual circumstances.
You are responsible for confirming your eligibility directly with your insurer.
Posture Patterns does not guarantee that a service will be covered or that a particular rebate will be available.
Our services come with rights and guarantees that may apply under the Australian Consumer Law and other applicable legislation.
Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
To the extent permitted by law, any liability that can lawfully be limited will be limited as set out in these Terms and Conditions.
You agree that information submitted through our contact form or by email will be accurate and lawful.
You must not use the website to send:
false or misleading information;
unlawful material;
abusive, threatening or defamatory messages;
unsolicited promotional content;
malicious files or software;
confidential information belonging to another person without authority; or
content that infringes another person’s rights.
Submitting an enquiry does not guarantee that we will accept you as a patient, provide a particular service or respond within a particular timeframe.
You must not:
use the website for an unlawful or fraudulent purpose;
interfere with the security or operation of the website;
attempt to gain unauthorised access to the website, server or connected systems;
introduce viruses, malware or harmful code;
scrape, copy or extract website content using automated methods without permission;
impersonate another person;
misuse our contact information;
reproduce website content in a misleading context; or
use the website in a way that may damage Posture Patterns or another person.
We may restrict or block access to the website where we reasonably believe these Terms and Conditions have been breached.
Unless otherwise stated, all intellectual property rights in this website and its content are owned by or licensed to Posture Patterns.
This includes:
text;
photographs;
videos;
graphics;
logos;
branding;
page layouts;
design elements;
downloadable materials; and
other website content.
You may view the website and print or save reasonable portions for your personal, non-commercial use.
You must not reproduce, modify, distribute, republish, sell, license, commercially exploit or create derivative works from website content without our prior written permission, except where permitted by law.
The website may display patient reviews or testimonials, including reviews originally published through Google and displayed using a third-party service such as Trustindex.
Reviews represent the individual experience and opinion of the person who provided them.
They do not:
guarantee a particular treatment result;
establish that the same outcome will occur for another patient;
replace personalised professional advice; or
necessarily represent the views of Posture Patterns.
Third-party review information may be updated, delayed, incomplete or affected by the operation of the third-party platform.
We take reasonable care when preparing and maintaining website content. However, we do not guarantee that all information will always be:
complete;
current;
accurate;
suitable for your circumstances; or
free from errors.
Healthcare information can change, and website content may not reflect the most recent professional guidance or research.
We may update, remove or change website content at any time without notice.
We do not guarantee that the website will always be available, secure or free from errors.
The website may be unavailable because of:
maintenance;
technical problems;
hosting issues;
cyber incidents;
third-party service failures; or
circumstances outside our reasonable control.
We may suspend, modify or discontinue any part of the website at any time.
The website may contain links to external websites and services.
External links are provided for convenience only. Unless expressly stated, a link does not mean that Posture Patterns endorses, controls or accepts responsibility for the external website.
We are not responsible for:
external website content;
third-party products or services;
external privacy or security practices;
the availability of external websites; or
loss arising from your use of an external website.
You access third-party websites at your own risk.
To the maximum extent permitted by law, Posture Patterns and its practitioners, employees and contractors are not liable for any loss, damage, cost or expense arising from:
your reliance on general website information without obtaining individual professional advice;
your use or inability to use the website;
an interruption, error or security incident affecting the website;
information provided by a third party;
your use of a linked website or third-party platform; or
unauthorised access to or alteration of electronic communications.
This limitation does not apply to liability that cannot lawfully be excluded or limited, including liability arising under applicable consumer protection legislation.
Nothing in these Terms and Conditions excludes liability for fraud, wilful misconduct or any other liability that cannot be excluded under Australian law.
To the extent permitted by law, you agree to indemnify Posture Patterns against loss, liability, damage, claim or expense arising directly from:
your unlawful use of the website;
your material breach of these Terms and Conditions;
content you submit through the website;
your infringement of another person’s rights; or
malicious or unauthorised activity carried out by you.
This clause does not require you to indemnify us for loss caused by our negligence, unlawful conduct or breach of a non-excludable legal obligation.
Personal information collected through the website is handled in accordance with our Privacy Policy.
By using the website or providing personal information, you acknowledge that you have reviewed the Privacy Policy.
We may update these Terms and Conditions from time to time.
The updated version will take effect when it is published on the website, unless a later date is stated.
Your continued use of the website after an update constitutes acceptance of the revised Terms and Conditions.
If any part of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision will be read down or removed to the minimum extent necessary.
The remaining provisions will continue to apply.
If we do not immediately enforce a right under these Terms and Conditions, this does not mean that we have waived that right.
These Terms and Conditions are governed by the laws of Victoria, Australia.
You submit to the non-exclusive jurisdiction of the courts of Victoria and the courts entitled to hear appeals from those courts.
For questions about these Terms and Conditions, contact:
Posture Patterns
Address: 488 Bourke Street, Melbourne VIC 3000
Website: https://posturepatterns.com.au/
Phone: 0433 696 350
Email: admin@posturepatterns.com.au
